Service Level Agreement
 
 
 
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Service Level Agreement

OUR CARE is a combination of On-Site Visits and Telephonic / E-mail Support provided to customers. This support package is designed to help customers gain real business agility via a proactive, personalized support services and fast expert resolution of specific technical issues On Time, Every Time.

The Telephonic Calls at GTE will respond directly, fulfillment of GTE 's SLA process, our support service to inquiries will by the next business day.

If you, or your company is interested in having our team for setup or maintaining existing installations or you need us to provide embedding implementation or support for all our products, please feel free to contact our service department or mail at info@gte-india.com

 
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